RETURNING GOODS

Return Form

Once a returns form has been completed and confirmation obtained, we will send you the address of the warehouse you should return your order.

The charges incurred by the shipment will be undertaken by the client, as well as his choice of carrier. Liability for providing for delivery will also be undertaken by the client.

RETURNS – WITHDRAWAL ENTITLEMENT

If you are not satisfied with your order, you may request to return the products by filling out the online Return Form within seven (7) working days from receipt of the shipment (the working days will begin to run from the date on which delivery can be proven).

The charges incurred by the shipment will be undertaken by the client, as well as his choice of carrier. Liability for providing for delivery will also be undertaken by the client.

RECEPTION AND MANAGEMENT OF RETURNED GOODS

Once the returned goods have been received, an employee will evaluate the state of the products, decide what action will be taken at our discretion.

We would like to remind you that we do not exchange goods but reimburses the cost of any items returned. If you wish to change the goods, you will have to make a new order.

Reimbursement will take place on the basis of the method of payment used to complete the purchase, by and no later than thirty days from having received the goods returned. If you require more information and to find out what the conditions are to assert your withdrawal entitlement in greater detail, you can refer to our legal affairs area.

PRODUCT INFORMNATION

Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered, and we reserve the right to revoke any stated offer in order to correct any errors or inaccuracies. Although we have made every effort to display our products and their colours as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and we cannot guarantee that the user’s monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. We are also not responsible for typographical errors regarding price or any other matter.

PURCHASE CANCELLATION

All orders placed through are subject to our acceptance. This means that we may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. if your e-transfer has already been accepted for an order that is later canceled, we will issue you a refund.

RISK OF LOSS/TITLE

The risk of loss and title for products purchased on the Site or through our website Services passes to the purchaser upon our delivery to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation. We do not take title to returned items until the item arrives at our Warehouse Centre. With our discretion, a refund may be issued without requiring a return.